Hi, my name is
Shenai Marks
I'm Shenai Marks, the Head Consultant for SM Consulting. I have over 10 years of experience in Operations, ERP implementations, Change and Training, Warehouse and Inventory Management and Virtual Assistance.
I specialise in up-skilling teams, delivering face-to-face and virtual training, and providing tailored support for businesses.
My expertise lies in helping overworked people efficiently outsource tasks, ensuring optimal productivity and growth.
Let’s work together to achieve your business goals and elevate your team's performance.
Services
01
Instructional Design
Our Instructional Design services are crafted to enhance learning experiences and business efficiency. We develop tailored training materials for Learning Management Systems (LMS), high-quality written content such as Quick Reference Guides and Activity Booklets, and customisable document templates. Additionally, we create engaging interactive simulations, professional video content, and clear, immersive voice-overs to ensure comprehensive and effective training solutions.
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02
Training Delivery
Our Training Delivery services provide robust solutions to meet your business’s learning and development goals. We offer remote or face-to-face training consultations, classroom delivery with interactive materials, and virtual training tailored for online environments. Additionally, we develop digital content including online videos and simulations, ensuring all materials align with your Training Needs Analyses (TNAs) and are customisable for future updates.
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03
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Virtual Assistance
Our Virtual Assistance services are designed to streamline your operations and enhance productivity. We manage emails, calendars, and data entry, ensuring efficient administrative support. Our customer service includes handling inquiries and support tickets promptly and professionally. We also offer content creation and management for blogs, newsletters, and visual content, alongside marketing and sales support, project management, and comprehensive social media management to maintain and grow your digital presence.
Hi, my name is
Shenai Marks
I'm Shenai Marks, the Head Consultant for SM Consulting. I have over 10 years of experience in Operations, ERP implementations, Change and Training, Warehouse and Inventory Management and Virtual Assistance.
I specialise in up-skilling teams, delivering face-to-face and virtual training, and providing tailored support for businesses.
My expertise lies in helping overworked people efficiently outsource tasks, ensuring optimal productivity and growth.
Let’s work together to achieve your business goals and elevate your team's performance.
Services
01
Instructional Design
Our Instructional Design services are crafted to enhance learning experiences and business efficiency. We develop tailored training materials for Learning Management Systems (LMS), high-quality written content such as Quick Reference Guides and Activity Booklets, and customisable document templates. Additionally, we create engaging interactive simulations, professional video content, and clear, immersive voice-overs to ensure comprehensive and effective training solutions.
02
Training Delivery
Our Training Delivery services provide robust solutions to meet your business’s learning and development goals. We offer remote or face-to-face training consultations, classroom delivery with interactive materials, and virtual training tailored for online environments. Additionally, we develop digital content including online videos and simulations, ensuring all materials align with your Training Needs Analyses (TNAs) and are customisable for future updates.
03
Virtual Assistance
Our Virtual Assistance services are designed to streamline your operations and enhance productivity. We manage emails, calendars, and data entry, ensuring efficient administrative support. Our customer service includes handling inquiries and support tickets promptly and professionally. We also offer content creation and management for blogs, newsletters, and visual content, alongside marketing and sales support, project management, and comprehensive social media management to maintain and grow your digital presence.
Full Service List
Hi, my name is
Shenai Marks
I'm Shenai Marks, the Head Consultant for SM Consulting. I have over 10 years of experience in Operations, ERP implementations, Change and Training, Warehouse and Inventory Management and Virtual Assistance.
I specialise in up-skilling teams, delivering face-to-face and virtual training, and providing tailored support for businesses.
My expertise lies in helping overworked people efficiently outsource tasks, ensuring optimal productivity and growth.
Let’s work together to achieve your business goals and elevate your team's performance.
Get Connected
Services
01
Instructional Design
Our Instructional Design services are crafted to enhance learning experiences and business efficiency. We develop tailored training materials for Learning Management Systems (LMS), high-quality written content such as Quick Reference Guides and Activity Booklets, and customisable document templates. Additionally, we create engaging interactive simulations, professional video content, and clear, immersive voice-overs to ensure comprehensive and effective training solutions.
02
Training Delivery
Our Training Delivery services provide robust solutions to meet your business’s learning and development goals. We offer remote or face-to-face training consultations, classroom delivery with interactive materials, and virtual training tailored for online environments. Additionally, we develop digital content including online videos and simulations, ensuring all materials align with your Training Needs Analyses (TNAs) and are customisable for future updates.
03
Virtual Assistance
Our Virtual Assistance services are designed to streamline your operations and enhance productivity. We manage emails, calendars, and data entry, ensuring efficient administrative support. We also offer content creation and management for blogs, newsletters, and visual content, alongside marketing and sales support, project management, and comprehensive social media management to maintain and grow your digital presence.
Read More